1. The regulator is inspected by our technician to determine the cost of repair.  This way we can contact the customer before proceeding if it looks like the regulator repair may exceed the value of a new one.
2. Prior to disassembly, both the first stage and second stage regulators performance is measured and a leak test performed to determine the regulators pre-service functionality.
3. The first stage of the regulator is disassembled.
4. All metal parts are placed in the ultra sonic cleaner, and a chrome-safe acidic solution is used to dissolve all corrosion and undesirable sea-life growth.
5. All plastic/rubber and silicone parts are washed and then treated with a silicone spray.
6. Metal parts are removed, washed in a neutralizing solution, dried, and then polished.
7. All parts are visually inspected to determine if any parts show excessive wear to suggest a revised service interval to the customer. For example, an Instructor or Divemaster performing hundreds of dives per year may well need to have there regulators serviced every 3-4 months, not once per year as recommended.
8. The new parts kit recommended by the manufacture that must be replaced during annual servicing are checked for compatibility and completeness.
9. The parts to be replaced vary depending on the model of regulator, but all O-rings and filters are replaced. The High Pressure Seat Diaphragm may also be replaced.
10. The 1^st stage regulator is then assembled, and adjusted to the manufacturers specification.
11. The second stages are then disassembled.
12. The Submersible Pressure Gauge (SPG) or console high-pressure joints are disassembled and all metal parts cleaned. All high-pressure console high-pressure o-rings are replaced, and lubricated with grease prior to assembly
13. The SPG is assembled, and its pressure indication compared against a master gauge.
14. All metal parts and hose fittings are placed in the ultra sonic cleaner.
15. All plastic parts are washed and treated with silicone.
16. All new parts that are recommended by the manufacturer to be replaced during annual servicing are inspected.
17. The mouthpiece is inspected and inhalation and exhalation diaphragms are carefully checked.
18. The regulator body is checked for cracks.
19. The second stages are assembled.
20. The regulator is now tested on the flow bench.
21. The first stage is adjusted to the manufacturer's specification on Internal Pressure (IP).
22. Both 2^nd stage regulators are now reconnected to the first stage and both 2^nd stage regulators are now tested for inhalation resistance, purge button functionality, and adjusted to the manufacturers specification while supplied by Intermediate Pressure (IP) air from the users 1^st stage. This matching process assures the best possible performance of the regulator set as a ‘matched system‘, and explains why some second stage regulators don not work so well when connected to another manufacturers 1^st stage that utilizes a slightly different intermediate pressure .
23. Both 2^nd stages are adjusted to the manufacturer's specification on breathing and exhaling resistance.
24. After all checks and adjustments, the regulator is fully pressurized at maximum working pressure (3,000psi) then submerged in a leak test bath to confirm that all the regulators, hoses and connectors are gas tight. After all checks and adjustments, the regulator is left fully pressurized for 1 hour to make sure there are no leaks or IP creep.

NORMAL TURNAROUND TIME FOR SERVICE IS TWO (2) WEEKS